Strategic road mapping your digital growth to get focused results.
Are you looking to grow your online business?
We look to create a sustainable strategy that will direct the development of online activity in the short, medium and long term. This strategy will deliver against set objectives and identify suitable metrics to gauge performance going forward. A well-formulated marketing plan has the power to maximise sales, increase revenue and turnover.
We help you connecting with fans, growing brand awareness and getting valuable feedback from those who drive your business forward in several steps of our process carefully designed for our clients.
Social Media Strategy Development
We have a well-defined, market-tested process for working with clients on very succesful social strategies. We build a roadmap for success aligning audience, objectives, strategies and tactics in a way that achieves specific, measurable results.
Social Media Consulting
We work alone or collaboratively with your in-house social media team to develop an overarching strategic direction and measurement plan up front. Then, we’re here to support you for the long haul, helping you apply and stay accountable to that strategy in an ever-changing space.
After building a solid community strategy, we give great attention in the brand’s channels to engage potential and current customers, brand advocates, media and other interested audiences. Create lively and engaged social media communities through editorial planning, content creation, art direction, monitoring and moderation, surprise and delight campaigns, and community building.
Crises rarely begin as a result of your social media efforts, but you can bet nearly every crisis your brand might experience will show up in some way on the social web. We have years of experience handling escalations and crisis communications in social media for some of the biggest brands in the world—brands with a lot of eyes watching their every move. Whether you need a pre-emptive crisis and escalation plan, a few days of strategic guidance or just more eyes on your channels to handle a surge in complaints, we can build an experienced team to help you get through it all.
Strategically smart targeting paired with real-time optimization results in ads that resonate with the community and exceed goals. For many brands, using our approach, which combines quality content creation, community management and efficient paid media, has dramatically cut cost per engagement and increased share of voice, channel growth and engagement.